For answers to the most frequently asked customer service questions,
such as returns, exchanges, and other store policies, please see our FAQ.

PlaybillStore.com is the one stop Broadway shop for theatre fans. We carry the official souvenir merchandise on sale in the lobbies of all of your favorite Broadway musicals and plays, plus unique theatre gifts and our own exclusive Playbill® collectibles. With thousands of great products from hundreds of shows to choose from, you're sure to find the perfect gift for every Broadway theatre fan here at PlaybillStore.com. Shop online in security and confidence with a company you can trust - Playbill has been serving the theatre community since 1884.

PlaybillStore.com is an online store only, with our offices and shipping facilities located in New Jersey.

Since opening in the fall of 2000, our virtual Broadway superstore has earned a four and half star rating out of five from Yahoo! Shopping customers. PlaybillStore.com specializes in Broadway musical souvenir merchandise, and is dedicated to providing our customers with the largest selection of Broadway gifts available online and superior customer service.

In addition to our own unique Playbill merchandise and collectibles, we carry the official souvenir merchandise sold in the lobbies of all your favorite Broadway musicals and plays, as well as merchandise from touring productions, which can be difficult to find anywhere else online. We also offer a large selection of Broadway musicals and theatre-related products found on larger, mass market sites, such as CDs, DVDs, and books, all at competitive prices.

PlaybillStore.com is a division of Playbill, Inc. Founded in 1884, Playbill is the exclusive magazine for Broadway and Off-Broadway theatregoers, providing complete cast and production credits for each show, as well as features articles and columns by and about theatre personalities, entertainment, travel, fashion, and dining.

Please email us at the address below. Email will be answered as promptly as possible during our normal hours of operation - Monday through Thursday from 10 am to 6 pm eastern time, Fridays from 10am to 3 pm eastern time, excluding holidays. If you wish to speak to a PlaybillStore.com representative personally, please include your name and phone number in your email.